Global Entry platform is blocked


When you choose Global Entry renewal there is a pop up about Security that one cannot get past - it goes way off the bottom of the screen and there is no scroll bar to go down the page. So you can't access the agree and continue bar. The genius code writers of DHD should be fired! Have you noticed a complete drop off in renewal applications? Wonder no more - your own dept.'s geniuses have rendered it 100% unusable. Aren't there any test runs to see if the consumer/applicant can actually complete the online application. I tried it on my desktop and my iphone. Let me know when this coding problem has been rectified so I can apply online.


Bernard Tennis

[email protected]


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Idea No. 1427